Shipping Policy

Shipment Processing Time

All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

Premier Delivery Partners

We believe that a luxury shopping experience extends to the moment your package arrives. That's why we partner exclusively with top-tier carriers to ensure your fragrances are delivered securely, swiftly, and in pristine condition. Shipping charges for your order are transparently calculated and displayed at checkout.

Our premium fulfillment network includes:

• Standard Shipping: Delivered within 3-5 business days.
• Expedited Shipping: Delivered within 1-2 business days (rates calculated at checkout).

Shipment Confirmation & Order Tracking

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

Customs, Duties and Taxes

Fragrance World Syr Inc. is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damages

Fragrance World Syr Inc. is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.

Contact Us

If you have any questions regarding your shipment, you may contact us using the information below: